Frequently Asked Questions

• How do I contact you?
  Please call us on 0800 477 686 or email at [email protected]
• Do you provide free quotes?
  Yes, we provide a full 'no-obligation free quotation' at your home with one of our Directors.
• Do you do repairs to existing spouting?
  Yes we repair all existing metal spouting, no job is too small.
• Do you have finance options?
  Payment is usually required within 7 days of invoice but Forlongs Finance is available.
• Does your product come with a guarantee?
  Yes, we have a 10 year product warranty and a 5 year workmanship warranty.
• How long will it take to install new spouting?
  Depending on the job size our Technicians should not need longer than one day to complete.
• How long will I have to wait after my quote has been accepted.
  We strive to keep within a two week period, but may be longer depending on the material requirements.
• Do you remove the old spouting?
  Yes, all old spouting is removed and all debris is cleared, leaving your property clean and tidy.