Frequently Asked Questions
Please see below for some of the more commonly asked questions, if you need more information please call or email us.
Common Questions
- How do I contact you?Please call us on 0800 477 686 or email at [email protected]
- Do you provide free quotes?Yes, we provide a full 'no-obligation free quotation' at your home with one of our Directors.
- Do you do repairs to existing spouting?Yes we repair all existing metal spouting, no job is too small.
- Do you have finance options?Payment is usually required within 7 days of invoice but Forlongs Finance is available.
- Does your product come with a guarantee?Yes, we have a 10 year product warranty and a 5 year workmanship warranty.
- How long will it take to install new spouting?Depending on the job size our Technicians should not need longer than one day to complete.
- How long will I have to wait after my quote has been accepted.We strive to keep within a two week period, but may be longer depending on the material requirements.
- Do you remove the old spouting?Yes, all old spouting is removed and all debris is cleared, leaving your property clean and tidy.